Shipping policy

Last Updated: [Jan 17, 2026]

Thank you for shopping with Ahrome Notes Candles! We’re committed to delivering your order safely and promptly. Please read the details below to understand how we handle shipping and delivery.

1. Order Processing :

We process orders within 1–3 business days (Monday – Friday, excluding public holidays)
Orders placed on weekends or holidays will begin processing on the next business day.
You will receive an order confirmation by email once your purchase is complete, and again with tracking information once your order ships.

2. Shipping Methods & Delivery Times

We use trusted courier partners for all deliveries.

Domestic Shipping (India):

Standard Shipping : Estimated delivery in 3–7 business days after dispatch.
Express Shipping : Estimated delivery in 1–4 business days (if available at checkout).

International Shipping (if applicable) for candles:

Delivery timelines vary by destination and customs clearance procedures.
Please allow 10–21 business days depending on your country.

Delivery times are estimates and can vary due to holidays, carrier delays, or other unforeseen issues.

3. Shipping Charges & Free Shipping

Shipping fees are calculated at checkout based on your location, package weight, and shipping method.

4. Tracking Your Order

Once your order is shipped, you’ll receive an email with your tracking number and carrier details.
Use this tracking number on the carrier’s website to monitor delivery progress.

5. Delivery Address & Responsibility

Please ensure your delivery address is correct at the time of purchase.
We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses provided by the customer.

6. Delays, Missing & Lost Packages

Occasionally, shipments may be delayed due to high volume, weather, or carrier issues.
If your tracking shows delivery but you haven’t received your package, please wait 24 hours and then contact us.
We will work with the carrier to help locate or replace your package, subject to their investigation results.

7. International Duties & Taxes

For international orders, customs duties, taxes, or import fees may be charged by your country and are the customer’s responsibility. These charges are not included in the product or shipping price.

8. Lost, Damaged or Incorrect Items

If your order arrives damaged, please email us with photos of the damaged goods and packaging within 48 hours of delivery.
For incorrect or missing items, contact us with your order number and details.
We will review and resolve the issue promptly according to our refund/return policy.